LEGAL REFERENCE

caliburn a2 Raazdari Policy

caliburn a2 ki raazdari policy account banane se pehle yeh wazeh karti hai ke hum aap ka naam, rabta, device nishan, login tareeqa, game session aur JazzCash, Easypaisa...

Account data wazehPayment raseed recordCookie pasandSupport rabtaPakistan hawala

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Hum Data Kaise Sambhalte Hain

Yeh policy caliburn a2 par aap ke account, login, wallet record, chat paigham, device nishan, location signal aur transaction raseed se mutaliq hai. Hum sirf woh data rakhte hain jo account chalane, fraud se bachao, payout jaanch, support jawab aur qanooni record ke liye zaroori ho. Pakistan mein access supported ilaqon mein aur jahan local qanoon ijazat deta hai wahan diya jata

hai. JazzCash, Easypaisa, SadaPay aur Raast ki raseed hum payment tasdeeq ke liye dekhte hain, lekin aap ke full wallet raaz hamare paas nahi aate. Jab data ki muddat poori ho jaye ya record ki zaroorat khatam ho, hum usay delete, mask ya archive karte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RABTA RAASTE

Raazdari Sawalon Ka Rabta

Aap apne data ke barey mein sawal, correction darkhwast, cookie pasand ya account record ki copy ke liye hamari support team se...

JAANCH NISHAN

Policy Ki Androoni Jaanch

Hamari raazdari policy sirf ek static matn nahi. Jab account flow, payment rail, cookie setting, support tool ya identity check mein tabdeeli hoti hai, hum policy ki zuban...

Account mapping

Hum account form ke har field ko policy ke relevant jumlay se milate hain. Agar naya field add ho, policy...

Payment trace

JazzCash, Easypaisa, SadaPay aur Raast records ko transaction ID ke zariye wallet entry se milaya jata hai. Privacy team dekh...

Access logs

Cookie control

Cookie banner aur privacy matn ko sath check kiya jata hai. Zaroori cookies service chalati hain, jabke analytics pasand ko...

Support handling

Support agents ko sirf utna data dikhaya jata hai jitna ticket solve karne ke liye chahiye. Sensitive fields mask hoti...

Retention check

Purane tickets, raseed logs aur identity documents ko schedule ke mutabiq dekha jata hai. Jahan record ki qanooni ya operational...

Baaki Safhon Se Ham Ahangi

Privacy policy hamare doosre legal safhon se judi rehti hai, magar iska markaz sirf aap ka data hai. Jab shartein account zimmedari batati hain, cookie page browser storage...

Account shartein	Account shartein batati hain ke aap login aur profile kaise istemal karte hain. Privacy policy yeh add karti hai ke un profile fields ko hum kyun rakhte aur kab update karte hain.
Cookie safha	Cookie safha browser storage ki detail deta hai. Privacy policy us storage ko account, device aur session data ke saath jor kar batati hai ke choices ka record kaise banta hai.
Payment rules	Wallet rules transaction process samjhate hain. Privacy policy JazzCash, Easypaisa, SadaPay aur Raast raseed ke data use ko limit karti hai, jaise reconciliation, refund jaanch aur misuse rokna.
Security matn	Security matn password, OTP aur device safety par hota hai. Privacy policy yeh batati hai ke failed login, device nishan aur alert history ko kitni ihtiyat se dekha jata hai.
Promo board	Promo board offer activity dikhata hai. Privacy policy batati hai ke eligibility, opt in time aur reward record ko account history se kaise jora jata hai bina extra profile data mangay.
Game records	Game history se session ID, stake, result aur time stamp bante hain. Privacy policy in logs ko dispute jawab, payout match aur account statement ke liye relevant rakhti hai.
Support page	Support page rabta channels deta hai. Privacy policy batati hai ke chat transcript, email header aur attachment ko kaun dekh sakta hai, kitni muddat rakha jata hai, aur kab mask hota hai.

Policy Safhay Ke Wazeh Hissay

Is safhay ka layout is liye banaya gaya hai ke aap jaldi samajh saken ke caliburn a2 kaun sa data leta hai, kis maqsad se use...

Data categories

Safhay par account, payment raseed, device, cookie aur support data ko alag categories mein rakha gaya hai. Is se aap ko har type ka sabab aur istemal ek nazar mein milta hai.

Purpose labels

Har data category ke saath maqsad likha hota hai, jaise account access, transaction match, fraud rokna ya support jawab. Is tareeqe se vague jumlon ke bajaye practical reason saamne aata hai.

Choice points

Cookie pasand, marketing message choice aur account correction request ke raaste policy mein seedhe diye jate hain. Aap apni setting badalna chahen to support ko clear hawala milta hai.

Retention markers

Jahan data rakhne ki muddat category par depend karti hai, wahan policy retention marker use karti hai. Yeh marker batata hai ke record active, archived ya masked stage mein ja sakta hai.

Sharing limits

Policy batati hai ke payment processor, identity check partner ya fraud monitoring tool ko sirf zaroori data diya jata hai. Sale ya random sharing ko hamare process ka hissa nahi banaya jata.

Update stamp

Jab policy badalti hai, hum update stamp aur tabdeeli ka short reason dete hain. Aap dekh sakte hain ke naya matn payment rail, support flow ya cookie setting se mutaliq hai.

Privacy Policy Ke Jawabat

Hum account naam, rabta detail, login nishan, device data, game session, support chat aur transaction reference rakh sakte hain. Har record ka maqsad account chalana, security jaanch aur wallet match tak mehdood hota hai.

Raseed ka reference, amount, time aur account match wallet entry confirm karne ke liye use hota hai. Hum full wallet raaz ya PIN nahi mangte, aur screenshot sirf mismatch par review ke liye manga jata hai.

Haan, aap support ticket mein galat naam spelling, phone update ya email correction bhej sakte hain. Pehle identity match hoti hai, phir change record banaya jata hai taa ke audit trail saaf rahe.

Zaroori cookies login, language aur session stability ke liye chalti hain. Analytics ya preference cookies ko aap ki choice ke mutabiq set kiya jata hai, aur policy mein inka maqsad alag likha hota hai.

Data sirf un service partners ke saath share hota hai jo payment match, identity check, fraud monitoring, hosting ya support delivery mein madad karte hain. Hum partner ko limited fields dete hain, full account history nahi.

Closure ke baad active access band hota hai, lekin kuch records qanooni, dispute ya transaction reconciliation ke liye rakhe ja sakte hain. Zaroorat khatam hone par data delete, mask ya archive kiya jata hai.

Agar material tabdeeli ho, hum safhay par update date aur short reason dikhate hain. Account ke andar bhi notice aa sakta hai, khaas kar jab change payment data, cookies ya support records se juda ho.